Privacy Policy

Privacy Policy

Last updated October 2025

1. Introduction

This Privacy Policy describes how DYNA Engineering (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or interact with us in other ways.

We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to ensure that your personal information is handled responsibly and transparently.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

DYNA Engineering
Workshop & Office: 11 Rio Street, Bayswater WA 6053
Postal Address: PO Box 84, Bayswater WA 6933
Free Call (Australia only): 1800 801 558
Phone: (08) 9473 4300
Email: dyna@dynaeng.com.au
Website: https://www.dynaeng.com.au

3. Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Your name, phone number, and email address when you contact us

  • Information you submit via enquiry or quotation forms

  • Business or site details relevant to your request

We also collect some information automatically when you use our website, including:

  • IP address, browser type, device information, and pages visited

  • General usage data to understand how visitors use our website

We only collect the minimum personal information necessary to respond to enquiries, provide services, and improve our website experience.

4. Cookies and Analytics

DYNA Engineering uses Google Tag Manager, Google Search Console, Google Analytics, and Microsoft Clarity to help us understand how our website is used and to improve usability, performance, and content relevance.

These tools may use cookies or similar technologies to collect anonymous data about your interactions, including:

  • The pages you visit and time spent on each page

  • The type of device or browser used

  • General geographic region (based on IP address)

You can:

We do not use these tools to personally identify visitors.

5. How We Use Your Information

We may use the personal information we collect to:

  • Respond to enquiries, quotes, or service requests

  • Improve our products, services, and website functionality

  • Send information or updates related to our business, if requested

  • Maintain internal records for operational and legal purposes

  • Meet legal or regulatory obligations

We will not sell, rent, or trade your personal information.

6. Sharing Your Information

We may share your information only when necessary to:

  • Deliver requested services (for example, with IT or hosting providers)

  • Comply with legal obligations

  • Prevent fraud, misuse, or security threats

All third-party providers handling data on our behalf are required to comply with privacy standards consistent with Australian law.

7. Data Storage and Security

We store personal information securely using modern electronic systems with appropriate security protections in place.

While we take all reasonable steps to protect your data, no method of online transmission or storage is completely secure. You use our website and send us information at your own risk.

8. Access and Correction

You may request access to the personal information we hold about you or ask for it to be corrected if it is inaccurate or out of date.

To make a request, please contact us at dyna@dynaeng.com.au.
We will respond in line with the Australian Privacy Principles and may require proof of identity before processing your request.

9. Retention of Information

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
When information is no longer needed, it is securely deleted or de-identified.

10. Links to Other Websites

Our website may contain links to external sites that are not operated by DYNA Engineering.
We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, law, or our practices.
The updated version will be posted on our website with the revised date at the top of this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

DYNA Engineering
Email: dyna@dynaeng.com.au
Phone: (08) 9473 4300
Mail: PO Box 84, Bayswater WA 6933